Terms & Conditions

Last Updated: 6th August 2025

Welcome to madgenius.in (“madgenius”, “we”, “us”, “our”). By browsing, accessing, or making purchases through our website or related services (“Platform”), you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use our Platform.

1. Overview

These Terms set out the rules governing your use of the Platform—including browsing, purchasing products, interacting with content, and account management. They include key provisions on warranties, liability limitations, indemnification, and dispute resolution.

2. Platform Access & Eligibility

  • Use of our Platform is permitted only for users aged 13 years or older (or older, as per applicable local laws).

  • Account creation may be necessary to access certain services.

  • We reserve the right to deny or revoke access at our discretion.

3. Acceptable Use Rules

You may not:

  • Use the Platform to break laws or infringe others’ rights.

  • Share login credentials or use another person’s account.

  • Automate usage (e.g. bots) unless expressly allowed.

  • Post unsolicited ads, chain messages, or spam.

  • Impersonate MadGenius or other users.

  • Bypass security mechanisms or overload our systems.

4. User Content Guidelines

Any content you upload—like design submissions, reviews, or comments—must not:

  • Be illegal, defamatory, harassing, offensive, infringing, or harmful.

  • Contain malware, viruses, or malicious code.

  • Violate privacy, intellectual property, confidentiality, or other legal rights.

MadGenius may choose to review, remove, or refuse content that violates these standards.

5. Your Content Ownership & License

  • You retain full ownership of what you share.

  • By posting content, you grant MadGenius a worldwide, royalty‑free, non‑exclusive license (with rights to sublicense) to host, distribute, display, and use that content—as reasonably intended for Platform operations.

  • This license terminates when content is fully removed, including from backups.

6. Enforcement & Moderation

We reserve the right to:

  • Investigate violations and take corrective actions (e.g. removing content, suspending accounts).

  • Cooperate with law enforcement when required.

  • Terminate or suspend your account for breach of these Terms.

7. Returns, Exchanges & Refunds

  • Returns or exchanges must be requested within 15 days of delivery.

  • Products must be unused, with original tags and packaging.

  • Refunds may be issued as store credit, reward points, or original payment, as applicable.

  • Shipping fees or COD charges may not be refundable.

  • Defective items must be reported with photo evidence. Reverse pickups may be provided depending on scope and PIN coverage.

  • International orders: only eligible if wrong or damaged items were delivered.

(Customize logistics, timelines, and refund mechanisms for your business.)

8. Disclaimers

  • The Platform, products, and content are provided “as is”, with no express or implied warranties.

  • We do not guarantee uninterrupted access, error-free functionality, or third‑party content accuracy.

9. Limitations of Liability

  • To the maximum extent permitted by law, MadGenius will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

  • Our total liability toward you shall not exceed the value of what you paid us in the last 12 months (or ₹[Specify amount]).

10. Indemnity

You agree to defend, indemnify, and hold harmless MadGenius, its affiliates, officers, and agents against any losses, claims, or damages arising from your violation of these Terms or misuse of the Platform.

11. Feedback & Suggestions

If you submit suggestions or ideas, you agree that MadGenius may use them freely—without obligation of compensation or confidentiality.

12. Account Termination

Both parties may terminate access at any time. Provisions intended to survive termination—including ownership rights, indemnity, disclaimers, and dispute resolution—remain in effect even after account deactivation.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.

  • Disputes will be resolved in the courts of [City, State], unless otherwise agreed.

  • Optionally include an arbitration clause if preferred.

14. General Provisions

  • If any provision is found unenforceable, it may be revised or removed—without affecting the rest.

  • You may not assign your rights or obligations; MadGenius may assign its rights to affiliates or during business transfers.

  • These Terms represent the entire agreement between you and MadGenius regarding the Platform.

15. Updates & Notifications

We may modify these Terms at any time, posting updates on our Platform. Significant changes will be notified via email or account login notice. Continued use after changes indicates your acceptance.

Contact Us

Questions or concerns can be directed to:
MadGenius Customer Support: info@madgenius.in